February 12, 2012 - 00:23
     
State-of-the-art technology in use

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State-of-the-art mapping technology is located in every ambulance now that Rural/Metro has takesnover, thanks to the foresight of the Polk County 911 Board.

State-of-the-art mapping technology will be located in every ambulance now that Rural/Metro has takesnover, thanks to the foresight of the Polk County 911 Board. 

“It’s a win-win all around,” said Zina Bergman, who was on hand at the fire station in Benton last week to upload the software and maps onto laptops that will be housed in each ambulance. The ambulance computers link directly to the information that comes in with a 911 call, so that EMTs can be directed exactly where they need to go in an emergency.

“Polk County is the first county to offer this,” Bergman said. “It is not even available in Knoxville,” she added. Bergman said they were shocked it was available to them and said that if other counties or municipalities get the maps, they will be able to use the same software provided by Polk’s 911 board in other counties.

Polk County’s 911 Board provided all the mapping information and software; Rural/Metro only had to purchase GPS units for the vehicles. The GPS unit reacts with the mapping software to show where the ambulance is in relation to where the emergency is, giving a direct route to the patient.

According to Steve Lofty, the 911 Board has had this technology for a couple of years, but no one has been able to use it before. “We wanted to give it to them free so they could launch this technology in Polk County,” Lofty said, adding, “No one else around us is using this.”

A grant received by the City of Benton to purchase computers for police vehicles last year now gives them the capability to use the 911 Board’s mapping software as well. Benton Police Chief Rocky King said his officers were in process of downloading the information into the five cars that have computers.

Bergman said she was excited to get the software and looked forward to going to the corporate folks to show them how it can coexist with their patient care software, enabling them to expand it into other areas.

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